BACKGROUND SUMMARY

  • Skilled at relationship building between technical and non-technical groups to successfully implement IT solutions.
  • Experience in creating IT solutions, proposing them, and helping non-technical groups understand and utilize them.
  • Expertise in hardware and software; specializing in web development for higher education and small business environments.
  • 11 years experience in higher education technical support, web development, and IT solution building.

EXPERIENCE

IT Manager (2005-Present)

University of Tennessee Press

  • Manage multiple web sites, including cms, development, standards and integrating various technologies to improve performance and web presence
  • Manage 25 Mac computers, including 4 servers
  • Support 12 users in an all-Mac environment (Hardware and Software)
  • FileMaker developer – currently redeveloping press-wide solution
  • Manage IT budget and online marketing campaigns
  • Mac OS X Server and FileMaker Server administrator

Web Development Professional (1999-2004)

State University of New York at Geneseo 

  • Tenured Feb 2004
  • Webmaster for college
  • Collaborated with Office of Communication to produce college website
  • Maintained web server, working with campus web team to develop and grow the Geneseo web presence
  • Moved Master Schedule from print to web saving $5,000 in annual printing costs to the college
  • Produced College Catalog using InDesign and php/postgresql system
  • Managed college-wide website analysis software
  • Created College Senate online voting system, Geneseo Athletics website (database driven), Admissions tour registration, assisted Alumni office with online store setup 
  • Supervised 10 student employees
  • Developed and delivered CSS training at SUNY Training Center

Technology Support Professional (1998-1999)

State University of New York at Geneseo

  • Tech support for eight academic departments including more than 60 faculty desktop computers and 100 departmental computer lab machines in a networked environment
  • Supported Macintosh and Windows systems
  • Emergency tech support calls, daily maintenance 
  • Tech Trainer for faculty to better utilize technology in the classroom  
  • Supervised three student assistants
  • Reviewed and recommended technology for the educational environment

Senior Counselor/Volunteer (1989-2007)

Genesee Valley Rotary Camp

  • Design camp activities, purchase materials, and develop curriculum 
  • Senior Camp Counselor for disabled children
  • Manage and develop camp website and mailing list system

EDUCATION

University of Notre Dame Notre Dame, Indiana

Bachelor of Arts, Italian/Computer Applications                               

Universitá per Stranieri Siena, Italy

Italian Language Study 

COMPUTER SKILLS

Computer Skills:  HTML, CSS, PHP, FileMaker Pro, Photoshop, InDesign, Dreamweaver, Website architecture, Wiki and blog servers, Mac OS X (including Server), Linux, Windows, Web Accessibility, Apache, MS Office, researching and testing Open Source products.  Hardware – Apple desktops, laptops and servers.